The Lost Art of Consensus

Ever been in a meeting where not everyone was in agreement?

We all have. It can be an uncomfortable experience, but it's a part of living and working together in a church or other community.

What makes the difference, in such a situation, is not how we go into the meeting.

It's how we come out of it.

If we come out of the meeting with a consensus, we feel like we've accomplished something, and rightfully so.

Consensus and unanimity are not the same thing, as church consultant Susan Beaumont affirms in a noteworthy online article, "The Truth about Consensus," that's well worth clicking through to read. (More on that in a moment.)

Sometimes groups decide to set aside Robert's Rules of Order for a time, in order to make a decision "by consensus." What people mean by that vague phrase is baffling - especially because the whole purpose of Robert's Rules is to achieve consensus.

It's important to be clear, up-front, on what we mean by the word. My Shorter Oxford English Dictionary defines consensus as "Agreement or unity of or of opinion, testimony, etc.; the majority view, a collective opinion; (an agreement by different parties to) a shared body of views."

Consensus is closely related to "consent." Now, we all know that to give consent to something is not the same as giving wholehearted affirmation. If a father hands over the car keys to his teenage daughter, it's true he's giving consent to her using the car that evening, but he may not be wholeheartedly in favor of the idea. He may sit up late with the porch light on, anxiously awaiting her return. But Dad's given his consent, so he's not going to stand at the foot of the driveway and prevent her from backing out.

Beaumont insightfully points out that, when many people talk about achieving consensus, they're not really talking about consensus at all. They're talking about unanimity, which is different:

"True consensus is achieved when every person involved in the decision can say: 'I believe this is the best decision we can arrive at for the organization at this time, and I will support its implementation.' In contrast, unanimity is undivided opinion. Everyone is in agreement on the best course of action to take. The difference is subtle but important. When we strive for unanimity, we end up taking an inordinate amount of time to make decisions. At best, innovation grinds to a halt. At worst, we create unhealthy patterns of interaction where people are pressured to acquiesce on important issues."

It's those unhealthy patterns of interaction that concern me. They can be subtle.

Setting aside Robert's Rules for alternative models of decision-making is in vogue in many parts of the church today. "Open space technology," "the World Cafe," and other modes of decision-making are popular options in presbytery meetings.

Such processes certainly have their advantages. They allow members who aren't so skilled in parliamentary procedure to voice their opinions. They allow introverts to shine. They provide highly visual polling methods that allow for reality-checks at key stages of the process. They also leave room for creative, even artistic, means of exploring very complex issues. Yet, applied unsparingly and without careful monitoring, they can also open the way to subtle manipulation of the group.

Here's how such manipulation can happen. Let's say a group suspends the rules and decides to spend some time sitting around tables talking about an issue. The moderator speaks rhapsodically about the virtues of unity, and how wonderful it would be if everyone could achieve a common mind during this interlude The instructions are that each table is to come up with a "consensus" recommendation and report it to the larger group. Let's also say that, at each table of four, there are three people who tend to favor Option A and one who favors Option B.

They get to talking, and at each table, the person who favors Option B feels very much alone. Mindful of the moderator's encouragement to strive for a common mind, the "B" person falls silent. Each table reports a decision to support Option A, and everyone marvels that the decision was made so easily.

That is, until some of the pro-B people get to talking afterwards, out in the parking lot, and realize they were not in such a small minority as they'd imagined. Had the rules not been suspended, more of them would have spoken up about it in debate, found strength in numbers, and could possibly have swayed enough pro-A people to change their minds that there would have been a different outcome. At the very least, they might have proposed an amendment or two that would have altered Option A to make it more to their liking.

The problem, Beaumont writes, is that many people confuse the meanings of "consensus" and "unanimity." When many use the word "consensus," what they're really hoping to achieve is unanimity, 100% agreement.

True unanimity is rare. It does not consist in the naysayers falling silent, because they've already heard the many voices in favor and have figured out in advance how the vote's going to come out.

Beaumont makes this helpful distinction:

"According to Larry Dressler, 'Consensus is a cooperative process in which all group members develop and agree to support a decision that is in the best interest of the whole. In consensus, the input of every member is carefully considered and there is a good faith effort to address all legitimate concerns.'

Consensus is not the same thing as a unanimous decision, in which all group members’ personal preferences are satisfied. Consensus is also not a majority vote, in which some larger segment of the group gets to make the decision. Consensus is not a coercive or manipulative tactic to get members to conform to some preordained decision.

In testing for consensus you are not asking: Is this your first choice of options? Do you like this option? Does this option satisfy your personal needs? In testing for consensus you are asking: Is this an option that I can live with and ultimately support? Does this option satisfy the criteria that we have claimed as a group? Will this option adequately serve the best interest of our congregation and its stakeholders?

Simply agreeing with a decision is not true consensus. Consensus implies commitment to the decision, which means that you oblige yourself to do your part in putting the decision into action."

There's one place where I disagree with Beaumont, as excellent as her article is in every other respect. She has a singularly low opinion of majority voting as a decision-making method. Having articulated the difference between consensus and unanimity, she still views majority voting as, ultimately, a failure of consensus-building.

When consensus-building fails, she recommends four possible options:

"(1) Defer the decision...,(2) Dissolve the group...., (3) Give decision making authority to a sub-group...., or (4), Default to a majority vote."

She describes this fourth option as follows:

"The group can decide, in advance, on a point in time where consensus seeking will end. If you have not reached consensus by that point in time, the group will vote and the decision will be determined by the majority."

This, in fact, happens under Robert's Rules by either passing a motion to fix a time at which to vote (in other words, docketing a vote to take place at a particular time) or by voting to "move the previous question," thus ending debate.

But - and here's my quarrel with her reasoning - why is this sort of outcome a mere "default"?  Isn't a majority vote, following spirited debate, in fact an excellent means of achieving consensus - as that word is truly and accurately defined?

I believe it is. Consensus means trusting the group enough to be on the losing side of a vote and still support the decision.

The trend in our larger society is against consensus of any kind, to see it as a failure of one's own argument and therefore to be be resisted at all costs. It's precisely the loss of the art of consensus that is bedeviling the Congress of the United States in these days of partisan polarization.

Let's not be that way in the church of Jesus Christ. Let us remember how blessed it can be to agree to disagree. Let us honor true consensus as a mark of Christian unity.